1. DESCRIPTION OF SERVICE
This privacy policy is intended to inform you about the information and data gathered by ThreeSix Pilates (“we”, “our”, or “us”) when you use our services, how we collect and store your information, and the extent to which your information may be used.
We do not rent, sell, or share your personal information with third parties, except as described in this policy. We may update this Privacy Policy occasionally. If you are a registered user, we will aim to notify you of any significant changes via email. Otherwise, please check back on our website regularly for the most current version.
You have the right to access, amend, or delete any personal information we hold about you in accordance with applicable data protection laws. To do so, please contact us directly at contact@threesixpilates.com
2. DATA COLLECTION & USE
When you interact with us via our website, contact forms, booking platform, or email, we may collect and store personal information you provide, such as your name, email address, telephone number, and any other information you include.
This website and our services are not intended for children under 18. We do not knowingly collect data from minors.
We may collect the following types of personal data:
Identity Data: First name, last name, username or similar identifier, date of birth, gender.
Contact Data: Email address, phone number, billing/shipping address.
Technical Data: IP address, login data, browser type and version, time zone setting and location, operating system, platform, and device data.
Profile Data: Username, password, booking history, preferences, feedback, and survey responses.
Usage Data: How you use our website, products, services, and digital content.
Marketing and Communications Data: Your preferences in receiving marketing communications from us and our third parties.
We also collect, use, and share Aggregated Data (such as usage statistics) that does not directly identify you. If at any point this data is linked to personal identifiers, it will be treated as personal data under this policy.
We may also collect health-related data, such as injury information or class participation data, which may be considered Special Category Data under UK and EU data law. We only collect this data to support your safe participation in our services and fulfil our contractual obligations to you. We do not collect data on race, religion, sexual orientation, political views, or criminal history.
3. ANALYTICS
We may collect technical data via cookies or similar technologies to understand how you interact with our website and services. This may include information such as IP address, browser type, location data, time and date of access, pages visited, and time spent on the site. This helps us improve our website and offerings. You can decline cookies through your browser settings, but this may impact your experience.
4. EMAIL COMMUNICATION
When you register or book with ThreeSix Pilates, your email may be used to send essential communications including booking confirmations, account information, and class reminders. You may also receive marketing emails or updates about new services, events, or promotions.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly. Please note that essential service-related emails cannot be opted out of.
5. BUSINESS TRANSITIONS
If ThreeSix Pilates undergoes a change in ownership, merger, or asset sale, your personal information may be transferred as part of that transaction. You will be notified of any such event and your rights will be preserved.
6. SECURITY
We take data security seriously. Your personal information is protected using SSL encryption and industry-standard security protocols. However, no system can guarantee complete protection. Please keep your login credentials safe and choose a strong password to prevent unauthorised access.
7. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page, and if the changes are significant, we will notify you via email where appropriate.
8. YOUR RIGHTS
You have the right to:
Access, update, or delete your personal data.
Object to processing for marketing purposes.
Request data portability.
To exercise your rights, please contact us at contact@threesixpilates.com.
9. CONTACT INFORMATION
For questions about this Privacy Policy or our data practices, please contact us:
Email: contact@threesixpilates.com
Website: www.threesixpilates.com
